Effective date: November 9, 2026
The agreement
These Terms govern The Buzz website, organizer dashboard, and attendee image generator, operated by SIA PELE BELE, registration number 40203413465, VAT number LV40203413465, with its registered address at Liepājas iela 40 k-10 - 55, Rīga, LV-1002, Latvia. Contact support@thebuzz.events, write to the registered address, or use our Contact us page.
“You” means the person using the service or, when acting with authority for an organization, that organization. Organizers must be at least 18 and authorized to manage the content and purchases they submit.
Account creation and purchases are subject to the terms presented with the relevant action. The attendee-use provisions below apply to the image generator. The service is intended for business organizers and professional event use. Nothing here removes mandatory rights that apply to a consumer.
What The Buzz provides
The Buzz lets organizers create branded event pages and offer design templates that attendees can personalize and download. Attendees choose whether and where to share their images. The Buzz does not automatically post to LinkedIn or promise registrations, attendance, impressions, shares, or sales.
Draft creation and previewing are free. Signed-in organizers can download clean test images from their private drafts without paying. Test downloads do not publish the page or count toward attendee results. Publishing an event page and making final attendee downloads available require the corresponding paid service. Attendees are not charged by The Buzz to personalize an available event design. The public demo remains free to try and download.
An event address is reserved while your draft is in use. If an unpaid, unpublished draft has not been edited for 30 days, its address may be given to another organizer. Your draft is kept and gets its address back when you return, if the address is still free; otherwise you can choose a new one. Each account can have up to 5 unpublished drafts at a time.
One template includes one design, one size (square, portrait or landscape), and either a photo or company-logo upload option. To offer another design, size or upload option, add another template within your purchased capacity. Additional templates are priced as shown before checkout.
Accounts and workspace access
Keep your sign-in details secure, do not share your credentials, and tell us if you suspect unauthorized access.
Each workspace is managed through one designated organizer account. That organizer can manage all of the workspace’s event pages, payments, organization settings, and event deletion. Team invitations and additional editor accounts are not available.
The organization is responsible for the instructions and content submitted through its designated organizer account.
Orders and service period
The price, currency, included design capacity, and applicable taxes or charges are shown before you confirm a purchase. One purchase covers one event or edition. You may update the name, dates and other details of that same event after publication. The event page link cannot be changed after publication. Each additional template purchase belongs to that same event. A different event, a separate occurrence in a recurring series, or the next annual edition requires a new event page and a separate purchase. You must not repurpose a purchased page for another event by changing its content or artwork. Deleting, pausing or archiving a page does not transfer its purchase to another page or event. The current event-page service uses one-time purchases rather than an automatically renewing subscription.
Hosting lasts one year (365 days) from first successful publication. Renewal is required to keep the page available afterward; renewal is not automatic. The period starts when the page is first published, not when a draft is created. With Pay & publish, you confirm at checkout that your reviewed event page should be published automatically after payment is confirmed. Later draft edits require Publish updates before they appear on the public page.
Pausing, updating, or republishing a page, or purchasing extra designs, does not restart or extend the original period. Additional capacity ends with that event page’s existing period. When the period ends, public access and attendee downloads end and the page is archived. A separately purchased one-year extension continues from the later of the current expiry or confirmed payment. An extension keeps the same event page available; it does not cover another event or a later annual edition. Extending a page archived automatically by expiry restores its last published version; a page you paused or archived manually stays offline until you choose to publish it.
Expired event content is normally retained for another 365 days so it can be restored through an extension, then deleted under the retention process described in the Privacy Policy. Legal holds, unresolved payments and disputes can require restricted retention. Keep your original files; the service is not a guaranteed backup.
Billing details, invoices and payment methods
The workspace is the billing customer. Supply your legal name, billing email, country and full billing address, and your company name if buying for a business. Confirm these details before payment. A private payment card can be used; the cardholder does not need to be the invoiced organization.
The currency selector on the website is a preview. Checkout uses fixed prices in the currency assigned to your confirmed billing country: GBP for the United Kingdom, EUR for supported EU countries, and USD for other supported launch countries. Your invoice records the currency and prices agreed for that purchase. Future price changes apply to new purchases and extensions, without changing completed orders.
Displayed prices exclude VAT or sales tax. Applicable taxes and the full payable total are shown before you make the final payment. We request the tax information needed for your location and buying status. An unverified tax ID does not establish an exemption. Our launch offer in the United Kingdom is restricted to businesses with a verified UK VAT number. This is our launch policy.
Card payments use Stripe-hosted Checkout. Eligible wallets are shown by Stripe according to device, location and account settings. Business buyers may request an invoice, including delivery to a finance contact who can pay through its hosted payment page without access to the workspace. Invoices are due in 14 days. Unpaid invoices are normally voided 30 days after issue; partially funded or processing payments require review. Your unpaid event draft remains available.
A successful payment produces an invoice. Available invoice PDFs and payment records can be accessed from Billing. Update billing details before the next purchase; finalized invoice corrections require support, and may require a credit note and replacement invoice.
Publishing and editing
You are responsible for reviewing your event details, assets, editable fields, and previews before publication. Saving draft changes does not itself replace the version already published; a publication action is required.
A published page is intended for access through its event link. Treat its displayed content and supporting assets as public. After first publication, the event page link cannot be changed, including while the page is paused, archived or expired. You may update the event name, dates, other page content and template artwork for the same event within the purchased template allowance. Edits are saved as draft changes and affect the public page only when you publish updates. Updating or rescheduling the same event does not restart the hosting period or permit reuse for another event or edition.
You can pause a page using available controls. Pausing or deleting a page does not recall images that attendees have downloaded or shared.
Your content and permissions
You keep the rights you hold in your content. You give us a limited license to store, reproduce, display, deliver, and process it as needed to operate the service, provide support you request, and carry out your publication instructions.
When you publish a design for personalization, you authorize attendees to add the permitted details, download the resulting image, and share it for promotion of the relevant event. Ensure that your artwork, brand assets, and other licenses allow that use.
You must have the necessary rights and permissions for uploaded artwork, photographs, logos, names, text, and fonts. In particular, uploaded font licenses must permit delivery or embedding in visitors’ browsers as well as use in generated commercial images where applicable.
Do not include personal information in organizer-uploaded content unless you have a lawful basis and have provided any required notice. The limited operational license above does not authorize us to use your brand or designs in our advertising or portfolio without separate permission.
Our software, website materials, and service branding remain ours or our licensors’. Using The Buzz does not give you ownership of them.
Attendee responsibilities
Use only photos, logos, and information you are entitled to use. Review your finished image before sharing it and respect the event organizer’s permitted use of the design.
The personalization tool processes your selected photo or logo and entered text in your browser. The Privacy Policy explains the separate handling of organizer uploads and technical activity.
The Buzz is not the event organizer and does not verify event claims, sell event admission through this generator, or guarantee an attendee’s affiliation with an event.
Acceptable use
Do not use the service for unlawful, infringing, deceptive, abusive, or malicious content. Do not impersonate another person or organization, upload malware, attempt unauthorized access, bypass purchase or access controls, interfere with the service, or use automation that disrupts it.
We may remove content or restrict use when reasonably necessary to address a breach, security risk, legal requirement, or harm to others. Where practical and lawful, we will explain the restriction and allow an opportunity to resolve it. Urgent risks may require immediate action.
Payments and refunds
Payment confirmation is subject to provider verification. If a payment’s status is uncertain, contact us before attempting another purchase.
The Refund and Cancellation Policy forms part of these Terms. A full event-page refund ends the corresponding paid access. Refunding extra design capacity can reduce the number of designs an event is allowed to publish. A payment dispute can require a temporary restriction while the payment is reviewed.
Deleting or pausing an event does not automatically request a refund or cancel a separate design-service agreement.
Refunds and cancellations
Effective date: November 9, 2026
The Buzz is operated by SIA PELE BELE, registration number 40203413465, VAT number LV40203413465, with its registered address at Liepājas iela 40 k-10 - 55, Rīga, LV-1002, Latvia. Contact support@thebuzz.events or write to the registered address. This policy applies to service purchases when payments are enabled.
Free drafts
You can create and preview an event-page draft without purchasing it. There is no charge to cancel a free draft.
Event-page purchases before publication
You may request a full refund within 14 calendar days of purchase if the event page has never been published.
With Pay & publish, your reviewed event page is published automatically after payment is confirmed. If publication has not completed, check the event’s status in the dashboard before sharing its link. Once a refund is issued, the refunded purchase no longer provides paid access. A page that has previously been published does not qualify as unpublished, even if it is now paused or archived.
Additional design capacity
You may request a full refund for an additional template-capacity purchase within 14 calendar days of that payment if the associated event page has never been published. This voluntary offer applies to the entire additional-capacity purchase. After publication, the standard change-of-mind refund offer ends, subject to the mandatory-rights and service-problem provisions below.
After 14 days, change-of-mind refunds are not ordinarily available. The service-problem and mandatory-rights provisions below still apply. Additional capacity follows the original event page’s availability period; buying it does not add another year.
After publication
After first publication, we do not ordinarily offer change-of-mind refunds for the event-page purchase. Low download counts, limited social sharing, a change of organizer plans, or event cancellation do not by themselves qualify for a discretionary refund.
This rule does not remove the remedies below or any mandatory legal rights.
Duplicate charges and service problems
Contact us about duplicate payments, an incorrect charge, paid access that was not provided, or a material service failure. We will investigate the payment and service records.
A verified duplicate or incorrect charge will be corrected. If we cannot provide the service you purchased or resolve a material failure, we will provide an appropriate refund or other remedy required by law. You do not lose these remedies merely because 14 days have passed or the page has been published.
If a payment is pending or uncertain, contact us before paying again. A browser error or interrupted return from checkout does not prove that the payment failed.
How to request a refund
Email support@thebuzz.events or use https://thebuzz.events/contact. Include your account email, event-page address, order or receipt reference, and a short explanation. Do not send your password or full card details.
We review requests and explain the outcome. An approved refund is normally returned through the original payment method in the purchase currency. Bank and payment-provider processing times vary; approval does not guarantee an immediate credit.
There is no automatic refund when you pause, delete, or stop using a page. A full event-page refund removes its paid access. Fully refunded additional-capacity purchases remove the capacity covered by those purchases. If the page exceeds the remaining allowance, it may need to be adjusted before it can be available again. Any effect of a partial refund on design capacity will be explained when the refund is approved.
Design services
Optional design work follows the brief, quote and payment schedule confirmed before work begins. Smaller orders are paid in full up front; larger orders normally use a 50% deposit and 50% on delivery. Final downloadable files are released after full confirmed payment.
Before delivery of the first draft, a canceled order is refunded less the documented briefing effort agreed in advance. Once the first draft has been delivered, the design-service price is ordinarily nonrefundable. We do not invent a briefing fee after cancellation. These commercial terms remain subject to statutory rights and remedies for faulty or undelivered services.
Consumer and other mandatory rights
Nothing here limits a cancellation, refund, or other remedy that applicable law requires. A consumer’s statutory withdrawal rights are separate from this voluntary refund policy.
Where consumer withdrawal rights apply, you may withdraw within 14 days after the service contract is concluded without giving a reason. Starting performance or publishing a page does not automatically remove that right. Any lawful charge for service already supplied depends on the required advance information and express request.
To withdraw, send a clear statement identifying the purchase to support@thebuzz.events or our registered address. You may use the model below, but it is not compulsory. An individual buyer can also submit a withdrawal request from the payment record in Billing. Submission records the request and sends an acknowledgment when email delivery is configured; it does not by itself determine the refund amount. You may contact support if the online function is unavailable.
Model withdrawal notice
To: SIA PELE BELE, Liepājas iela 40 k-10 - 55, Rīga, LV-1002, Latvia; support@thebuzz.events.
I notify you that I withdraw from my contract for the following service: ______.
Contract or order reference: ______. Contract date: ______.
Consumer name and address: ______. Contact email: ______.
Date: ______. Signature, only if this notice is submitted on paper: ______.
For a consumer complaint, we will provide a written response within 15 working days, or a justified extension notice where legally permitted. If we cannot resolve the dispute, information about consumer assistance and available dispute resolution is provided by Latvia’s Consumer Rights Protection Centre. This does not remove other rights or procedures available to you.
This policy covers The Buzz service purchase. The Buzz does not sell admission through the image generator, so it does not determine refunds for tickets purchased from an event organizer.
Optional design services
Design work is a separately priced service and is not bundled with the event-page purchase. Before work begins, the separate agreement must confirm the brief, deliverables, price, timing, included revisions, payment schedule, cancellation charges, and rights in the delivered work.
The accepted quote sets the payment schedule. Smaller orders are paid in full before work begins; larger orders normally require a 50% deposit and the remaining 50% on delivery. Final downloadable files are released only after full confirmed payment.
Source files, font licenses, stock assets, and additional revisions are included only if the agreement says so. Do not assume a general website description transfers third-party rights or guarantees a delivery date.
Privacy and organizer instructions
The Privacy Policy explains our handling of personal information. An organizer remains responsible for the event content and any personal information it asks us to handle on its behalf.
Where applicable law requires a data processing agreement, the parties must have the appropriate agreement in place. A privacy policy alone does not replace it. Contact us to arrange any required data processing terms before providing information that requires such an agreement.
Service availability and ending use
We aim to provide a functioning service but do not promise uninterrupted operation, compatibility with every device, or promotional results. You are responsible for an internet connection, a supported browser, and keeping your original assets.
Contact us to close an account or discuss export and deletion. Closing an account is separate from a refund request, and required records may remain as explained in the Privacy Policy.
If we permanently stop providing a paid service for reasons unrelated to your breach, we will refund the unused portion of the affected service. An unpublished event page receives a full refund; for a published page, the unused portion is based on days remaining in its 365-day period. This does not limit any greater remedy required by law.
Responsibility and legal rights
We remain responsible for our obligations under applicable law. Nothing in these Terms excludes liability that cannot lawfully be excluded, or removes mandatory consumer or privacy rights.
For business customers, to the extent permitted by law, neither party is liable to the other for indirect or consequential losses. The Buzz’s total liability arising from the service is limited to the fees the customer paid The Buzz in the 12 months before the claim arose. These limits do not apply to fraud, willful misconduct, gross negligence where it cannot lawfully be limited, or other liability that cannot lawfully be excluded or limited. Mandatory consumer and privacy remedies remain unaffected.
Governing law and disputes
These Terms are governed by Latvian law. For business customers, disputes are subject to the competent courts of Latvia. If you are a consumer, this choice does not remove mandatory protections or court rights available under applicable law, including those of your country of habitual residence.
Contact us first so we can try to resolve a problem. This does not require you to delay a statutory complaint, court deadline, or payment-provider deadline. Any governing law or forum clause must preserve rights and forums that applicable law makes mandatory.
Changes and contact
Changes apply prospectively. We will give any notice or obtain any agreement required by law, and will not use a later change to remove an already purchased service period or retrospectively increase its price.
Contact support@thebuzz.events or use https://thebuzz.events/contact. Our Privacy Policy and Refund and Cancellation Policy form the related service policies.